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For many average technology users, the question “why use cloud services” remains a mystery. They know it involves saving information and data, the internet, and keeping things secure, but they aren’t quite sure how it works. For those who aren’t tech-savvy, it can...

When It Comes to the Best Data Backup Solutions, Automation Is Key When it comes to the best data backup solutions, we tell our customers it’s all about “automation, automation, automation.” Companies of all sizes should consider solutions that include automated...

What do you picture when you think of the best IT service provider or IT services? It’s likely, given stereotypes that have developed over the years, that you imagine the best IT service provider as a collection of computer “geeks” absorbed in technology and devoid of...

Are you planning on choosing an IT provider or have you already hired professional IT help for your company? If so, you’re among tens of thousands of businesses that have taken this step. A good IT company doesn’t just fix problems—it monitors your technology to...

How many times have you heard someone complain about a company’s customer service? Have you ever been dissatisfied with a customer service experience? Frustration often sets in when reaching out to a customer service rep yields no results. Poor customer service is a...

Camaraderie Around the Office Is a Good Thing It’s great to get along well with your co-workers, bosses, and employees. A pleasant office environment makes the day pass more quickly, and having friends at work is genuinely nice. But when it comes to choosing the right...

Time and Materials vs Managed IT: What's Best? If you’ve considered transitioning from a Time and Materials vs Managed IT model for your IT needs, you’ve likely thought about increasing efficiency while reducing costs and risks. If you’ve decided to make the switch,...

Total world domination. That’s where we think Microsoft 365 is headed. As IT professionals, we’ve seen this tool grow in popularity. Microsoft reports that over one million companies worldwide use this office suite software, including about 750,000 in the U.S. and...

Why Use SharePoint for Business? SharePoint, a web-based application by Microsoft, is a powerful tool for document sharing, business intelligence, advanced search, and content collaboration. Launched in 2001, it’s marketed as a document management and storage system....