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Using IT to Streamline Your Customer Service

Using IT to Streamline Your Customer Service

Back in the “old days”, customer service was carried out in one of two ways – either by telephone or face-to-face. If you wanted great customer service, you often had to show up in person when the opportunity was present. But it also wasn’t unusual to spend countless...
Future Proofing Your Business with IT Solutions

Future Proofing Your Business with IT Solutions

The world of business changes so quickly these days. Much of the reason for these changes is technology. The tools we use to manage and organize our business – whether small or large – are improving all the time and it often feels like we’re behind the proverbial...