Cloud computing has been around for quite some time but, nonetheless, plenty of businesses continue to operate without it. That’s unfortunate because the evidence of its benefits is quite clear. Research shows that businesses that invest in Cloud computing tend to...

The workplace has changed, especially during these past 2 ½ years. Though some employees are slowly making their way back to a central office, eager to be with their colleagues once again, more are staying home and working in their own space. It’s a model that seems...

We’ve been hearing about the advantages of “automation” for more than a century. From the days of the Industrial Revolution and onward, automation has been a word that represents ease and efficiency. It’s a word that has made life easier for the vast majority of the...

Back in the “old days”, customer service was carried out in one of two ways – either by telephone or face-to-face. If you wanted great customer service, you often had to show up in person when the opportunity was present. But it also wasn’t unusual to spend countless...

The world of business changes so quickly these days. Much of the reason for these changes is technology. The tools we use to manage and organize our business – whether small or large – are improving all the time and it often feels like we’re behind the proverbial...

For many average technology users, “The Cloud” is still a mystery. They know it has something to do with saving information and data, the internet, and keeping things secure, but aren’t quite sure how that happens. Indeed, for those who aren’t all that technology...

In real estate, the three magic words experts talk about are “location, location, location”. In other words, the location of the home you purchase is, by far, the most important aspect to consider. In IT, we have a similar phrase. When it comes to back-up solutions...

What do you picture when you think of IT professionals or IT services? It’s likely, given stereotypes that have developed over the years, that you imagine an IT company as a collection of computer “geeks” absorbed in technology and devoid of much personality, but...

Are you planning on hiring or have you already hired professional IT help for your company? If you have, you are among tens of thousands of businesses who have taken this step. A good IT company not only steps in to fix problems but is constantly there to monitor your...